1. What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. All transactions are processed securely to protect your information.
2. Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times vary depending on your location. Please check our Shipping Policy for more details.
3. How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. Most orders are processed within 1-2 business days and delivered within 5-7 business days for domestic orders. International orders may take longer.
4. What is your return policy?
We offer a [3]-day return policy for unused and unopened items. Please review our Return Policy for step-by-step instructions on how to initiate a return or exchange.
5. Can I track my order?
Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s site.
6. What if my order is damaged or incorrect?
We’re sorry to hear that! Please contact our customer support team at [support@busyburks.com] within [WhatAPP +221706860761] days of receiving your order. We’ll gladly assist you with a replacement or refund.
7. Do you offer discounts or promotions?
Yes, we regularly run promotions and offer discounts to our loyal customers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals!
8. How can I contact customer support?
You can reach us via email at [insert email] or through our Contact Us page. Our team is available [Monday-Friday, 9 AM to 5 PM] to assist you.
9. Are your products eco-friendly?
We are committed to sustainability and offer a range of eco-friendly products. Look for the “Eco-Friendly” tag on product pages to find items that align with your values.
10. Can I cancel or modify my order after it’s been placed?
If you need to cancel or modify your order, please contact us immediately. We’ll do our best to accommodate your request, but once the order has been processed, changes may not be possible.